Ishizue Contact

Legal

Privacy Policy

This policy describes how Ishizue collects, uses, and protects personal information provided through this website. Last reviewed: June 2025.

Our commitment to your data

Ishizue takes data protection seriously. We collect only what is necessary to respond to enquiries and improve the experience of using this website. We do not sell personal data. We do not share it with third parties except where required to operate basic services — analytics and infrastructure — or where required by law.

This policy applies to information collected through ishizue's website and contact forms. It does not apply to information exchanged after an engagement begins, which is governed separately.

1. What data we collect

  • Contact form submissions

    Name, email address, and message content when you use our contact form. Subject line if provided.

  • Analytics data

    Aggregated visit data including pages visited, time on site, device type, and approximate geographic region — collected only with your consent via our cookie preferences.

  • Technical data

    IP address, browser type, and operating system, collected automatically by our hosting infrastructure for security and performance purposes.

  • Cookie preferences

    Your consent choices are stored locally in your browser via localStorage. See our Cookie Policy for full details.

2. How we use your data

  • To respond to your enquiries and carry out the correspondence that follows.
  • To understand how the website is used and where it can be improved — only where analytics consent has been given.
  • To protect the integrity and security of the website and detect unusual activity.
  • To comply with applicable legal obligations where required.

We do not use contact data for marketing purposes. We do not add you to any list or send unsolicited communications.

3. Legal basis for processing

  • Legitimate interest — responding to enquiries and maintaining site security.
  • Consent — analytics and advertising cookies, collected only after you have made a choice in our cookie preferences.
  • Legal obligation — where applicable law requires us to retain or disclose information.

4. How we protect your data

  • All data transmitted through this website is encrypted via HTTPS.
  • Access to contact submissions is restricted to Ishizue staff directly responsible for responding to enquiries.
  • We retain contact form data for no longer than 24 months from last interaction, after which it is deleted.
  • In the event of a data breach that creates material risk, affected individuals will be notified promptly.

5. Third-party services

Where analytics consent is given, data may be processed by Google Analytics in accordance with Google's privacy policy. No other third-party data sharing occurs through normal website use.

We do not sell, lease, or otherwise transfer your personal data to any external party for commercial purposes.

6. Your rights

  • Access — you may request a copy of the personal data we hold about you.
  • Rectification — you may ask us to correct inaccurate or incomplete data.
  • Erasure — you may request deletion of your data, subject to any legal obligations that require retention.
  • Portability — you may request a structured copy of data you have provided.
  • Objection — you may object to processing carried out on the basis of legitimate interest.

To exercise any of these rights, use the contact form on our Contact page. We will respond within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms or any data-submitting features; disable cookies through your browser settings (see our Cookie Policy for more details); contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us via our Contact page. We will process your request promptly.

7. Changes to this policy

This privacy policy may be updated from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after changes are published constitutes acceptance of the updated policy.

Information We Collect

Ishizue collects personal information that you provide directly when you contact us through our website forms, email (contact@dorfnixmirx.com), or telephone. This includes your name, email address, telephone number, and any details you share about your enquiry related to business consulting.

We also collect certain technical information automatically when you visit our website, including your IP address, browser type and version, operating system, referring website, pages visited, and the date and time of your visit. This data helps us understand how visitors use our site and allows us to improve our services.

How We Use Your Information

We use your personal data for the following purposes: responding to enquiries about business consulting, providing quotes or project estimates, scheduling consultations or appointments, sending follow-up correspondence related to your specific request, and maintaining records of our interactions for quality assurance.

We do not use your information for automated decision-making or profiling. We do not sell, trade, or rent your personal information to third parties. We may share data with service providers who assist our operations (such as hosting providers), but only under strict data processing agreements.

Data Retention

Ishizue retains personal data only as long as necessary to fulfil the purposes described above. Enquiry records are typically kept for twenty-four months after our last communication. Financial records are retained for the period required by Japanese tax law. You may request deletion of your data at any time by contacting us at contact@dorfnixmirx.com.

Your Rights

Under applicable data protection laws, including Japan's Act on the Protection of Personal Information (APPI), you have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict processing of your data, and withdraw consent at any time. To exercise these rights, contact us at contact@dorfnixmirx.com or write to us at 〒170-0002 Tokyo, Toshima Ward, Sugamo, 3-22-8.

Cookies and Tracking

Our website uses essential cookies that are necessary for the site to function correctly. These include session cookies that expire when you close your browser. We do not use advertising cookies or third-party tracking pixels. If we implement analytics in future, we will update this policy and provide clear opt-out mechanisms before any such tools are activated.

Third-Party Links

Our website may contain links to external sites. Ishizue is not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any site you visit through links on our pages.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when the policy was last revised. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact

For questions about this privacy policy or how Ishizue handles your data, contact us at contact@dorfnixmirx.com or by post at 〒170-0002 Tokyo, Toshima Ward, Sugamo, 3-22-8.